Andy Chow
Insurance

Most Insurers Don't Have a Claims Problem.

This report reveals why traditional insurers face a "relevance problem" in an AI-driven world, not just a claims issue. It highlights how predictive AI, IoT, and agentic AI are transforming risk management from reactive payouts to proactive prevention and protection. C-suite leaders must embrace this shift to become a "Guardian" and avoid becoming obsolete, leveraging data and AI to own the customer relationship before competitors do.

1 claim every 9 seconds — 95% automated

ZhongAn Insurance benchmark

Most Insurers Don't Have a Claims Problem. Download Report